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Information you provide
When you request an inspection or contact us, we may collect your name, email address, phone number, preferred contact time, requested service timing, pest concerns, and any other information you include in your message.
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Information collected automatically
When you visit the website, standard technical information may be collected, such as IP address, browser and device type, pages viewed, referring page, approximate location, and interaction data. Cookies or similar technologies may support site functionality and analytics.
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How we use information
We use information to respond to inquiries, schedule inspections, provide estimates and services, maintain customer communications, operate and improve the website, understand website performance, prevent misuse, and comply with legal obligations.
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How information is shared
We may share information with service providers that help us operate the website, manage communications, process form submissions, provide analytics, or deliver requested services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.
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Form submissions and communications
Information submitted through website forms is delivered to Oaks Pest Control so our team can respond. By providing contact information, you authorize us to contact you about your request. Standard message or data rates may apply to phone or text communications.
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Third-party services
The website may link to services such as a customer payment portal. Information you provide directly to a third party is governed by that party’s privacy policy, not this policy.
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Data retention
We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, enforce agreements, and meet legal requirements.
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Data security
We use reasonable administrative and technical safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure.
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Children’s privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
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Your choices
You may choose not to submit optional information. You can ask to review, correct, or delete information you have provided, subject to legal and operational recordkeeping requirements. You may also adjust browser settings to limit cookies, although some site features may be affected.
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Changes to this policy
We may update this Privacy Policy from time to time. The revised effective date will be posted at the top of this page.
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Contact us
For privacy questions or requests, email info@oakspestcontrol.com or call (801) 701-0696.